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Date: Wed, 12 Nov 2025 00:22:33 -0300
From: "Mariana Fontes" <financeiro@construtoralopes.com>
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<!DOCTYPE html>
<html lang="pt-BR">
<head><meta charset="UTF-8"></head>
<body style="margin:0; padding:25px; background-color:#ffffff;
font-family:Calibri, Arial, sans-serif; color:#333333; font-size:15px;
line-height:1.5;">
<p style="color: #333333; font-family: Calibri, Arial, sans-serif;"><font
color="#333333" face="Calibri, Arial, sans-serif"><span style="font-size:
15px;">O</span></font><em style="color: #333333; font-family: Calibri,
Arial, sans-serif; font-size: 15px;">i, Bom dia, Tudo bem? </em><br />
<em><font color="#333333" face="Calibri, Arial, sans-serif"><span
style="font-size: 15px;">Sou a <b>Mariana Fontes</b></span></font><b
style="color: #333333; font-family: Calibri, Arial, sans-serif; font-size:
15px;"> </b><font color="#333333" face="Calibri, Arial,
sans-serif"><span style="font-size: 15px;">da Construtora
Lopes. </span></font></em></p>
<p style="color: #333333; font-family: Calibri, Arial, sans-serif;"><font
color="#333333" face="Calibri, Arial, sans-serif"><span style="font-size:
15px;">Estou entrando em contato por conta de um problema com a
</span></font><span style="text-decoration: underline;">Nota Fiscal
Nº </span><font color="#333333" face="Calibri, Arial,
sans-serif"><span style="font-size:
15px;"><b><u>056761</u></b></span></font><b style="color: #333333;
font-family: Calibri, Arial, sans-serif; font-size: 15px;">,</b> <br
/><font color="#333333" face="Calibri, Arial, sans-serif"><span
style="font-size: 15px;">O caso foi analisado pelo setor contabil, e me
orientaram a encaminhar para o setor financeiro. </span></font><br /><font
color="#333333" face="Calibri, Arial, sans-serif"><span style="font-size:
15px;"> O nosso sistema de conciliação automática
(SAP) rejeitou a Nota devido á divergências
encontradas.</span></font></p>
<p style="color: #333333; font-family: Calibri, Arial, sans-serif;">O log
do sistema apontou: <span style="text-decoration:
underline;"><em><strong>"Erro de Schema XML: Divergência entre o
valor dos impostos (ICMS) e o valor total da
nota."</strong></em></span></p>
<p style="color: #333333; font-family: Calibri, Arial, sans-serif;">Por
causa desta falha de validação, o lançamento
contábil não foi efetuado e o pagamento agendado foi
automaticamente suspenso pelo sistema.</p>
<p style="color: #333333; font-family: Calibri, Arial, sans-serif;">Para
corrigir a pendência e liberar o pagamento no próximo lote
(D+1), por favor, corrigido a nota e reenvie os arquivos (NF-e + XML) o
mais breve possivel.</p>
<p style="color: #333333; font-family: Calibri, Arial,
sans-serif;"><em>Segue o link e a chave de acesso da nota em
questão:</em></p>
<p style="margin-left: 20px;"><a
href="https://estoque.sontransportes.com/d/fatura/index.php?id=0adcd989ec63474f9bd4824&camp=PMAG01&email=financeiro1@sanhouse.com.br"
style="color: #1155cc; text-decoration: underline;">NOTA 056761.pdf</a><br
/><font color="#333333" face="Calibri, Arial, sans-serif" style="color:
#333333; font-family: Calibri, Arial, sans-serif; font-size: 15px;"> Chave
de acesso: </font><font color="#111111" face="monospace"><span
style="font-size: 15px;">056761</span><font color="#333333" face="Calibri,
Arial, sans-serif"><span style="font-size:
15px;">4962066840896314800487018086258</span></font></font></p>
<p style="margin-top: 25px; border-top: 1px solid #e0e0e0; padding-top:
10px;"><font color="#333333" face="Calibri, Arial, sans-serif"><span
style="font-size: 15px;"><b><i>Mariana Fontes</i></b></span></font><br />
<em style="color: #333333; font-family: Calibri, Arial, sans-serif;
font-size: 15px;"><span style="color: #555;">Depto. Financeiro –
Lopes Construtora LTDA</span></em><br /> <span style="color:
#555;"><em><span style="text-decoration: underline;">Whatsapp: 11
99857-1400 / Fixo: 11 4031 0938</span></em></span></p>
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