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https://view.sfmct.itau.com.br/?qs=f07a4c0e8fb44eb45897737d8caccc0d042410a0ef4f0e6f92410c90a09877e48217b789676e3934f87db064884a41d9f67cfea4ab888ccf3bc7a464934bad85c92597fc2f136d9aa7dabe09c6d9f48c
Ver no navegador.
Olá, Maria.
As comemoracoes do fim de ano estao se aproximando e, para que a sua experiencia seja ainda mais prática e segura, saiba como vai funcionar o atendimento do Itau neste periodo.
Atendimento no dia 24/12
Agências físicas (horário de Brasília e diferença de até 1 hora): das 9h às 11h.
Agências físicas (fora do horário de Brasília): das 8h às 10h.
Atendimento nos dias 30 e 31/12
30/12 - Atendimento ao público em horário normal.
31/12 - As agências estarão fechadas, não haverá expediente bancário.
E como ficam os demais serviços
de pagamentos e transações?
Aproveite para também conferir nossa agenda completa de horários clicando no botão abaixo:
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6ba29fe66955c8c359545999bbda8a30e4844e11b2aca53d0489573476a3aae34583a2757a118d193f4e91704e3aae04142f789f207556ca26
Saber mais
Desde já, desejamos boas festas e um ótimo 2026 para você.
Diz pra gente: esteconteúdo foi útil pra você?
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6bf33f2d56222bd7f1b097bac3d2d3c4159b1d37b4b6d555892adaf688770322804239f957f7d66dcdb76f34b70f39063d85b4969e216763da
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b42ca487f9fa7b06e56408882799bd3c9bddb804297dc5b620199dbcbc65b0532c694afce2aa8a14ae199c2c936f17f45fee76f6377f58181
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6bdc29b486457c24c8569b8f09d23ace630f0c32dd97066c02814b70a810531a45aa575a657c46ffc4b0bf50accd9113bc36914913d522baca
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b8c4e3d1b98a7abe3b78966c5d7c6f89a167a85872b382b7062ab26a709538999761abceb3470016c7790555a35cfe56d9319cb6ab4457f9a
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b5aff4f4ca623de884e5a3b0f622b2a7e8634563c5e131fb73505c8dec49e5d6ded4f6b462413a81a0c0a474bc96d7ab2e90e63cbe8f1dad4
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b03d1e2ef9c3030213a093960e8aa47d4df0e2815b01cea316febfcb79413ba987b206717ca6b8f924644275ef65c4e0c033b31174433ec89
Precisa de ajuda? Entre em contato com a gente pelo chat do aplicativo: app > chat
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6bdd0cee29b59e8b5a54c819adbdcf9314bf9b5d7edd0c7c482ad6b54d8cc34c6557737ffc9f01df730866487535c0f284c0253ae1f6bce18c
itau.com.br •
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b24df62cf0330899400c2e10741dfb4301b5b96219acb3a5796e5cdcc7db63286bfa0a55bb17ab9f3bed1840631133092188190b32a0f0b84
App no celular
Central de atendimento
4004-4828 (capitais e regiões metropolitanas) |
0800-970-4828 (demais localidades) | +55 11 2155-4828 (exterior).
Segunda a sábado, das 8 horas às 22 horas.
SAC0800-724-4845
Reclamações, cancelamentos e informações gerais, 24 horas por dia, 7 dias por semana.
Ouvidoria 0800-570-0011
Já contatou nossos canais e mesmo assim não conseguiu
resolver o que precisava? Contate a Ouvidoria em dias úteis, das 9 horas às 18 horas.
Pessoa com deficiência auditiva/fala
App Itaú ou Internet Banking > Menu > Atendimento > Ajuda > acessível em Libras > acessar a Central de Libras.
Segunda a sexta, das 8 horas às 20 horas.
Atendimento em Libras também disponível nas agências.
Segunda a sexta, das 10 horas às 16 horas.
SAC 0800-722-1722
24 horas por dia, 7 dias por semana.
Nao quer mais receber nossos e-mails,
https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b859cc3d2c549b5658d6b3e6591785411df4abac1e0374e91a2856dcc0dc5bff9bde89cec438569f313b7c3a569be55d853dcffdff9575a5a
descadastre-se.
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<div class="preheader" style="font-size: 1px; display: none !important;">Confira os horários especiais de atendimento e demais serviços</div>
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<img alt="A imagem mostra uma mão segurando um smartphone com uma tela do aplicativo Itaú, exibindo opções para transferência de dinheiro. Ao fundo, há um cenário urbano desfocado com luzes de prédios à noite, com fogos de artifícios no céu." class="g-img" src="https://www.itau.com.br/media/dam/m/8b51c42e5c9ed7a/original/BM0000000_header1_IM_3.gif" style="width: 100%; max-width: 100%; height: auto; display: block; margin: 0px auto; padding: 0px; text-align: center; border: 0px;" width="480"></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner">
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<img alt="Agenda especial de atendimento para o fim de ano" class="g-img" src="https://www.itau.com.br/media/dam/m/5c02e39c46bbb7db/original/txt_IM.png" style="width: 100%; max-width: 100%; height: auto; display: block; margin: 0px auto; padding: 0px; text-align: center; border: 0px;" width="480"></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table border="0" cellpadding="0" cellspacing="0" module-data-name="1C_name_res-flu" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%">
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<p aria-level="3" role="heading" style="font-family:Arial, sans-serif; margin:0; font-size: 18px; line-height: 26px; font-weight: 700;">
<span style="color: #ff6200;">Olá, Maria.</span></p></td></tr></table></td></tr></table><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%">
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<span style="color: #000000;">As comemorações do fim de ano estão se aproximando e, para que a sua experiência seja ainda mais prática e segura, saiba como vai funcionar o atendimento do Itaú neste período.</span></p></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table module-data-name="1C_icon_res-flu" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%"><tr><td style="padding-top: 20px; padding-right: 32px; padding-left: 32px;" align="center">
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<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td align="center" style=" padding-bottom: 16px;"><img alt="" class="g-img" src="https://www.itau.com.br/media/dam/m/1a7a9667d9875a8e/original/calendar_month_base-FFFFFF-ELLIPSE-FF6200.png" style="width: 36px; max-width:100%; height:auto; display:block; border:0; margin: 0 auto; " width="36"></td></tr></table></td></tr></table> </td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table module-data-name="2C_caixa-par-icon_res-flu" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%"><tr>
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<p aria-level="3" role="heading" style="font-family:Arial, sans-serif; margin:0; font-size: 18px; line-height: 26px; font-weight: 700;"><span style="color: #000000;">Atendimento no dia 24/12</span></p></td></tr></table></td></tr></table><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td style="padding-top: 8px;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td align="left" valign="top"><p style="font-family:Arial, sans-serif; margin:0; font-size: 16px; line-height: 24px; font-weight: 400;">
<span style="color: #000000;">Agências físicas (horário de Brasília e diferença de até 1 hora): das 9h às 11h.<br><br>Agências físicas (fora do horário de Brasília): das 8h às 10h.</span></p></td></tr></table></td></tr></table></td><td style="border-right: 1px SOLID #f1f2f4; background: #f1f2f4;" valign="middle" width="3.33%"></td><td valign="middle" width="5%"></td><td style="border-left: 1px SOLID #f1f2f4; background: #f1f2f4;" valign="middle" width="3.33%"></td><td style=" background: #f1f2f4;" valign="top" width="40.84%"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td style="padding-top: 8px;">
<table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td align="left" valign="top"><p aria-level="3" role="heading" style="font-family:Arial, sans-serif; margin:0; font-size: 18px; line-height: 26px; font-weight: 700;"><span style="color: #000000;">Atendimento nos dias 30 e 31/12</span></p></td></tr></table></td></tr></table><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td style="padding-top: 8px;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td align="left" valign="top">
<p style="font-family:Arial, sans-serif; margin:0; font-size: 16px; line-height: 24px; font-weight: 400;"><span style="color: #000000;">30/12 - Atendimento ao público em horário normal.<br><br>31/12 - As agências estarão fechadas, não haverá expediente bancário.</span></p></td></tr></table></td></tr></table></td><td style="border-right: 1px SOLID #f1f2f4; background: #f1f2f4;" valign="top" width="3.33%"></td></tr></table></td></tr><tr><td style=" padding-right: 32px; padding-left: 32px;"><table cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:separate !important; border-spacing:0; min-width:100%;" width="100%"><tr>
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<table module-data-name="1C_txt_res-flu" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%"><tr><td style="padding-top: 30px; padding-right: 32px; padding-left: 32px;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%"><tr><td><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%;" width="100%">
<tr><td align="center" valign="top"><p style="font-family:Arial, sans-serif; margin:0; font-size: 20px; line-height: 24px; font-weight: 400;"><span style="color: #000000;">E como ficam os demais serviços<br>de pagamentos e transações?</span></p></td></tr></table></td></tr></table> </td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table border="0" cellpadding="0" cellspacing="0" module-data-name="1C_img-416px_res-flu" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%">
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<img alt="No dia em que as agências fecharem, conte com o app Itaú para resolver o que precisar." class="g-img" src="https://www.itau.com.br/media/dam/m/2fae86ce7db623a8/original/05-BM000000-1764360433-png.png" style="width: 100%; max-width: 100%; height: auto; display: block; margin: 0px auto; border: 0px; padding: 0px; text-align: center;" width="416"></td></tr></table></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table module-data-name="1C_txt_res-flu" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%"><tr><td style="padding-top: 32px; padding-right: 32px; padding-left: 32px;">
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<tr><td align="left" valign="top"><p style="font-family:Arial, sans-serif; margin:0; font-size: 16px; line-height: 24px; font-weight: 400;"><span style="color: #000000;">Aproveite para também conferir nossa agenda completa de horários clicando no botão abaixo:</span></p></td></tr></table></td></tr></table> </td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table border="0" cellpadding="0" cellspacing="0" module-data-name="1C_icon_res-flu" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%">
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<tr><td align="left" valign="top"><p style="font-family:Arial, sans-serif; margin:0; font-size: 16px; line-height: 24px; font-weight: 700;"><span style="color: #000000;">Desde já, desejamos boas festas e um ótimo 2026 para você.</span></p></td></tr></table></td></tr></table> </td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table module-data-name="1C_line_res-flu" border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0; min-width:100%; background: #ffffff;" width="100%"><tr><td style="padding-top: 40px; padding-bottom: 8px; padding-right: 32px; padding-left: 32px;"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100%;" width="100%"><tr>
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<p style="font-family:Arial, sans-serif; margin:0; font-weight: 700;font-size: 14px;text-align: left;line-height: 18px;color: #000000;"><span style="font-weight: 700;color: #000000;">Precisa de ajuda?</span><span style="font-weight: 400;color: #000000;"> Entre em contato com a gente pelo chat do aplicativo: </span><span style="font-weight: 700;color: #000000;">app > chat<br></span><span style="font-weight: 400;color: #000000;"><br></span><a href="https://click.sfmct.itau.com.br/?qs=37df44b158b52e6bdd0cee29b59e8b5a54c819adbdcf9314bf9b5d7edd0c7c482ad6b54d8cc34c6557737ffc9f01df730866487535c0f284c0253ae1f6bce18c" style="font-weight: 400;color:#000000;text-decoration: underline;font-size: 14px;color: #000000;line-height: 22px;" target="_blank">itau.com.br</a><span style="font-weight: 400;color: #000000;line-height: 22px;"> </span><span style="font-weight: 400;color: #ff6200;line-height: 22px;">•</span>
<span style="font-weight: 400;color: #000000;line-height: 22px;"> </span><a href="https://click.sfmct.itau.com.br/?qs=37df44b158b52e6b24df62cf0330899400c2e10741dfb4301b5b96219acb3a5796e5cdcc7db63286bfa0a55bb17ab9f3bed1840631133092188190b32a0f0b84" style="font-weight: 400;color:#000000;text-decoration: underline;color: #000000;line-height: 22px;" target="_blank">App no celular</a></p></td></tr></table></td></tr></table><table align="center" border="0" cellpadding="0" cellspacing="0" data-modulo-name="footer-content" role="presentation" style="min-width:100%;background: #f1f2f4;" width="100%"><tr><td class="pd-20" style="padding-left:32px; padding-right:32px;padding-top: 24px; padding-bottom:24px;"><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0;" width="100%"><tr><td align="left" class="text">
<p style="font-family:Arial, sans-serif; margin:0; font-weight: 700;font-size: 14px;text-align: left;line-height: 20px;color: #000000;"><span style="color: #000000;">Central de atendimento<br></span><span style="font-weight: 400;color: #000000;"><br>4004-4828 (capitais e regiões metropolitanas) |<br>0800-970-4828 (demais localidades) | +55 11 2155-4828 (exterior).<br>Segunda a sábado, das 8 horas às 22 horas.<br></span><span style="color: #000000;"><br>SAC</span><span style="font-weight: 400;font-size: 14px;color: #000000;line-height: 20px;"> </span><span style="font-weight: 400;font-size: 14px;color: #000000;line-height: 20px;">0800-724-4845<br></span><span style="font-weight: 400;color: #000000;">Reclamações, cancelamentos e informações gerais, 24 horas por dia, 7 dias por semana.<br>
</span><span style="color: #000000;"><br>Ouvidoria</span><span style="font-weight: 400;font-size: 14px;color: #000000;line-height: 20px;"> 0800-570-0011<br></span><span style="font-weight: 400;color: #000000;">Já contatou nossos canais e mesmo assim não conseguiu <br>resolver o que precisava? Contate a Ouvidoria em dias úteis, das 9 horas às 18 horas.<br></span><span style="color: #000000;"><br>Pessoa com deficiência auditiva/fala<br></span><span style="font-weight: 400;color: #000000;">App Itaú ou Internet Banking > Menu > Atendimento > Ajuda > acessível em Libras > acessar a Central de Libras.<br>Segunda a sexta, das 8 horas às 20 horas.<br><br>Atendimento em Libras também disponível nas agências.<br>Segunda a sexta, das 10 horas às 16 horas.<br></span>
<span style="color: #000000;"><br>SAC</span><span style="font-weight: 400;font-size: 14px;color: #000000;line-height: 20px;"> </span><span style="font-weight: 400;font-size: 14px;color: #000000;line-height: 20px;">0800-722-1722<br></span><span style="font-weight: 400;color: #000000;">24 horas por dia, 7 dias por semana.</span></p></td></tr></table></td></tr></table></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="min-width: 100%; " class="stylingblock-content-wrapper"><tr><td class="stylingblock-content-wrapper camarker-inner"><table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="min-width:100%" width="100%"><tr><td><table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse; border-spacing:0;" width="100%"><tr><td class="pd-20 top-30" style="padding-left:32px; padding-right:32px; padding-top:24px; padding-bottom:24px;">
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